Immediate Need :Data Center Change Manager [Only GC|US Citizens|EADs] in Atlanta, GA - sandeep@clearthoughtsolutions.com

Dear Associate,

Please find below requirement from my Prime Vendor and submit your consultants with matching skill sets.

Can get an interview for a right candidate immediately

Only GC|US Citizens|EADs

Atlanta, GA

12 Months

The Data Center Change Manager will be responsible for ensuring the completeness of all incoming change requests.  

The Data Center Change Manager has Change Management experience in Data Center or Enterprise Environments as well as experience with various process improvement and quality management methodologies such as Six Sigma and ITIL v3. 

Key Responsibilities 

•         Review all change requests (RFCs) ensuring all changes follow defined process and comply with DC requirements including Risk Assessment and Business Impact Analysis.

•         Review all implemented changes to ensure that they have met their objectives; refers back any that have been backed out of have failed 

•         Liaises with all necessary parties to coordinate change building, testing and implementation, in accordance with schedules

•         Engage with department leaders, project managers, Software Development, and Solution Lines to acquire support and evaluate these changes 

•         Serve as change agent by driving the required cultural transformation and the adoption of successful process improvement practices; by diagnosing barriers to RFC success; and by facilitating resolution as appropriate 

•         Ensure all risks and issues that affect the RFC are raised following set processes and are actioned appropriately.

•         Producing Management Reports and tracking metrics around the Change Management Process

•         Escalate risks and issues that pose a significant impact to deliverables.

•         Understand trade-offs and risks with technical choices

Education & Qualifications 

•         Minimum Degree / Certificate in Computer Science, Electronic Engineering, or equivalent Telecommunications in country qualification, applicable vendor / technology expert level certification or equivalent work experience 

•         ITIL Foundation Certificate 

•         Six Sigma Awareness 

Experience 

•         University Education or equivalent general business experience 

•         Advanced level knowledge of business process design including diagnostic work, organizational design, change management, and project/program management 

•         Advanced level knowledge of ITIL, CMMi, or other IT Service Management frameworks  

•         Experienced in using various Microsoft packages with strong experience in Microsoft Excel and PowerPoint

•         5+ years Data Center experience  

•         Experience establishing metrics and reporting 

•         Quality Assurance experience a plus

Knowledge & Skills 

•         Business Impact Analysis

•         Statistical Analysis a plus

•         Possesses advanced presentation and communication skills, both oral and written 

•         Demonstrates advanced relationship management skills with ability to influence at senior/executive levels 

•         Illustrates advanced developed analytical & research skills 

•         Advanced ability to manage resources in a matrix environment 

•         Exhibits advanced planning and analytical skills

•         Infrastructure/Platforms

•         Strong Problem Solving skills

•         Technical Communication

•         Experience with CA Unicenter a plus

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