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(Job) SCCM Support Engineer/Windows Admin in Redmond ,WA

Hello,

 

Kindly respond  back to this email Id allen.d@heliosmatheson.com

 

Role –SCCM Support Engineer

 

Support Engineer for Tier3 and Problem Management for System Center Configuration Manager

 

Relevant Experience (Yrs)

:

At least 3-5 years of experience as SCCM Administrator with strong Windows Admin experience

Technical/Functional Skills

:

Ø  At least 5 years of overall experience in the IT support/service industry

Ø   Minimum of 3 years of demonstrated experience in enterprise support for System Management Server (SMS) or System Center Configuration Manager 2007 (SCCM).

Ø  In depth knowledge of SMS/ConfigMgr infrastructure including Client Health, Software Updates Management, OS Deployment, and Software Distribution.

Ø  Ability to write complex SQL/WQL queries.

Ø   Thorough understanding of Windows server and client platforms.
 Excellent in Windows, SQL, VBS / PowerShell Scripting and WMI to automate manual tasks

Ø   Knowledge of WMI and XML is very essential.

Ø   Good understanding of Active Directory, OU structures and Group Policies is a big plus

Ø  Understanding of Branch Cache, Multicast and related network technologies is a big plus

Ø  Performs complex problem solving, determination and resolution of Application-related and SQL issues.

Ø   Understanding of multi-tiered application technology.

Roles & Responsibilities

:

Ø  Provide world-class support service to MPSD customers and the other MPSD service teams.

Ø  Ability to implement enterprise wide strategy for supporting world-wide Production applications and environments.

Ø   Commitment to identifying process improvements with a focus on world-wide Application availability and support.

Ø   Coordinate with customer and other service providers on new customer and service rollouts.

Ø   Provide reports that measure the quality and quantity of work performed.

Ø   Provides input to manager that will help streamline and improve consistency in service levels.

Ø   There should be a work item created for each and every activity/task/project.

Ø  Consistent meeting resolution time defined above and high stakeholders satisfaction as defined by MPSD Platform Delivery Support Manager.

Ø  Weekly Status to be provided for all open/closed work items.

Ø   Provide at-desk Production Support of MPSD Platform Delivery between the standard hours of 9:00am – 6:00pm M-F. After hours on-call and occasional weekend support

Generic Managerial Skills

:

  • Able to plan/track tasks/activities
  • Report progress/challenges to Project Manager

 

Area

Desired Range (1 to 10 , 10 being the highest rating)

Actual Experience

Windows Basics

3-6

 

Networking Basics

3-6

 

IIS Basics

3-6

 

SQL/WQL queries

3-6

 

SQL, VBS / PowerShell Scripting and WMI

3-6

 

Change Management Process awareness

3-6

 

Analytical Skills & Problem solving aptitude

6-8

 

Learning aptitude

6-8

 

Communication skills

6-8

 

ConfigMgr 2012 Client Installation

6-8

 

ConfigMgr 2012 Client Management

6-8

 

ConfigMgr 2012 Client Site Assignment

3-6

 

ConfigMgr 2012 Desired Configuration Management

3-6

 

ConfigMgr 2012 OSDeployment

6-8

 

ConfigMgr 2012 Setup

3-6

 

ConfigMgr 2012 Software Distribution

3-6

 

ConfigMgr 2012 Software Updates Configuration

6-8

 

ConfigMgr 2012 - whats new

3-6

 

Knowledge of WMI and XM

 

 

TOTAL SCORE

75

 

 

 






Fill the below information and send back with your updated resume

Candidate Details

Mandatory

Full Name:

 

Phone1:

 

Phone2:

 

Email:

 

Authorization(visa status):

 

Rates: (Hourly/Fulltime)

 

Availability for telephonic/Skype Interview:

 

Skype ID/ Video call ID:

 

Current Location:

 

Ready to work or relocate to Redmond, WA ?  - (Yes/No)

 

The interview process would take at least a week's time, will you be fine with this - (Yes/NO)


How soon can you start a project? -


Why are you looking for Job change:

 

End Date of your current/ recent project:

 

Do you have any prior plans or commitments which might stop you from taking this position, if yes, pl share:

 

Also, be aware that our client conducts a criminal background check/ Test for drug of abuse on candidates who are extended offers of employment. Therefore, before we proceed with your candidacy regarding this project opportunity, please advise us now if you have any felonies or misdemeanors. if yes, pl share:

 

 

 

 

 

Regards,

Allen

Excecutive – Client Services

Helios and Matheson Information Technology Inc,.

Email : Allen.d@heliosmatheson.com I Phone : 518 620 1045 I www.hmny.com

 

The cardiologists diet - If it tastes good, spit it out.

               

 

 

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